Products

Fixed or Hourly Projects

  • Resource Management
  • Fixed Budget Planing
  • Project Roadmap
  • Interactive Apps to manage project
  • Real-time hours from Developers
  • Employee in beach or office
  • Drag and Drop cases
  • Time Tracking
  • Convert fixed to issues based project
  • Estimated vs Actual Hours
  • Vacation Tracking
  • Email Management
  • MailBox
  • Billing & Invoicing client
  • Project Planning & Reports
  • Email Report Settings
  • Payment Gateway
  • Responsive
  • Project Reports
  • Calendar management
  • Files management
  • Customize to any industry
  • Analytics & Reports
More Features

TAC Support Tickets

  • Cases Home
  • Creating Cases
  • Case Queue
  • Case History
  • Fields customize in admin
  • Using the Case Milestones
  • Searching for Cases
  • Cloning Cases
  • Deleting Cases
  • Assigning Cases
  • Sharing Cases
  • View and Edit
  • Related Cases
  • Closed Case
  • Send and Reply Email
  • Integration
  • On call list calling
  • Daily Reports
  • Weekly Reports
  • Critical case calling
  • VOIP Integrated
  • Escalate and call
  • Easily Twilio backend
  • Modern Comments & share
More Features

Reports & Payroll Features

  • Resource vs cases
  • Tickets Opened
  • Tickets Closed
  • Escalated
  • Survey
  • Weekend Tickets
  • Open case volume
  • closed case volume
  • VOIP calls volume
  • Responsive
  • Build a Report
  • Expand
  • Filter Report
  • Data Filter
  • Report Data
  • Run and Read a Report
  • Add Integrate to quick books
  • Share a Report
  • Organize Reports
  • Report Limits
  • Troubleshoot Reports
  • Improve Utilization
  • TAC Analytics
  • Admin customization reports
More Features

IOS and Android Features

  • Android App
  • IOS APP
  • Capture Employee GPS location
  • Capture photo
  • Login
  • Change password
  • Registration
  • Activities
  • Status report
  • Cases vs hours reported
  • Know in beach or work location
  • Payroll on hours reported
  • Finish projects less than estimated budget
  • Actual Time Tracking
  • No more status reports
  • Compare Estimated vs Actual hours
  • Utilization Management
  • Payroll and payment gateway
  • performance management
  • Theme change
  • Improve employee performance
  • No more bad employees
  • Goals Management
More Features